Understanding the Structure
WIZniche uses a specific hierarchy to organize what you sell:
Industry: The broad field (e.g., HVAC, Cleaning).
Category: A specific subset (e.g., AC Repair, Deep Clean).
Item: The actual service you sell (e.g., Freon Refill, Kitchen Scrub).
Access Service and Prices
Click on your Avatar in the top right corner of the dashboard.
Select Settings from the dropdown menu.
Click on Service and Prices.
Step 1: Add Your Industry
Navigate to Settings > Services and Prices.
Search or Add: Click the Blue Plus (+) button, use the search bar to find default industries or Add Custom Industry.
Custom Industry: If your niche isn't listed, click Add Custom Industry in the popup to name your own and upload a representative image.
Step 2: Create a Category
Click on the Industry Card you just created.
Click the Blue Plus (+) button to add a Category.
Example: If your Industry is "Landscaping," your Categories might be "Lawn Care" and "Hardscaping."
Edit: You can always click the Three Dot Menu on a category to edit the name or image later.
Step 3: Add the Service Item
Click on the Category Card to view the items table. Click + New Item to open the sidebar form.
Basic Info: Add an image, Service Name, and verify the Category.
Scheduling: Select which Employees are qualified to perform this job and set the estimated Duration.
Book Online: Toggle this ON if you want this service visible in your Client Hub for self-booking.
Financial Details:
Selling Price: The rate charged to the client.
Unit: Define the measure (e.g., Bag, Box, Each, Gallon).
Taxable: Toggle ON if sales tax applies to this service.
Additional Info: Use the description field to define the "Scope of Work" so your technicians know exactly what is expected.
Note on Table View: You can customize the Service Items table by clicking the Columns Dropdown. This allows you to show or hide details like "Active Status" or "Price" for a cleaner view.
Warranty Plans vs. Service Packages
Warranty/Service Plans: These have their own tabs at the top. They use the same Industry structure but are meant for recurring plans or memberships.
Service Packages: Use this tab to bundle multiple items together (e.g., "Spring Cleaning Bundle") for a single price.
Need more help?
We are here to assist you! Reach out to us at [email protected] or click the Blue WIZchat Messenger icon in the bottom corner of your screen to chat with our team live.