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Dashboard > Online Booking Requests
Taking Action
Once you assign a technician to your request, You have full control over the booking:
Approve: Click Approve to confirm the job. It moves from "Pending" to "Scheduled" status on your main board.
Decline: Click Decline to reject the booking. You must enter a Reason for Decline before the job is cancelled.
Reschedule: Drag the card from the list onto a different day/time on the calendar. A popup will ask if you want to notify the customer of this change.
Tip: If you open the full Job/Assessment Details page and schedule the job from there, the request will automatically be removed from this pending list to keep your dashboard clean.
Need more help? We are here to assist you! Reach out to us at [email protected] or click the Blue WIZchat Messenger icon in the bottom corner of your screen to chat with our team live.