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Online Booking: Quickly Assign Technicians to Online Booking Requests

How to select and assign an employee for the booking request.

Updated over 3 weeks ago

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Dashboard > Online Booking Requests

Assigning a Technician

Before approving a request, you need to assign an employee.

  • Smart Filtering: Click the empty Technician field on the request card. The list will only show employees who are eligible/qualified for that specific service.

  • Assign: Select a name. The technician will receive a notification on their account immediately (Mobile + Web).

Note: You can schedule it directly by approving, or you can just assign your team member a request in pending status, allowing them to schedule it.


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